Shipping Policy

At Azee Beauty, we strive to ensure a seamless and timely delivery experience for our customers. Below is our shipping policy outlining how we handle orders, shipping methods, costs, and estimated delivery times.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Charges

We offer the following shipping options:

1. Standard Shipping: Delivered within 3–7 business days.
2. Express Shipping: Delivered within 1–3 business days.

Shipping charges are calculated based on the order’s weight, size, and destination during checkout.

International Shipping

• We ship to select international destinations.
• Customs, duties, and taxes are the responsibility of the customer. These fees vary by destination and are not included in the shipping charges.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, refusal to accept the shipment, or any other reason, the customer will be responsible for:

1. Reshipping charges to send the package again.
2. Original shipping charges, which are non-refundable.

Damaged or Missing Items

If your package arrives damaged or with missing items, please contact us within 48 hours of receipt at:
📧 Email: business@azeebeauty.co.uk
📞 Phone: +44 7349287340

We will work quickly to resolve the issue.

Delivery Delays

While we aim to meet our delivery estimates, unforeseen circumstances (e.g., weather, customs delays) may occasionally impact shipping times. In such cases, we will keep you informed about the status of your order.

If you have any questions or concerns regarding your shipment, don’t hesitate to reach out to us at business@azeebeauty.co.uk or call us at +44 7349287340